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A-Z study guide

Course code

TOWP300

Level

3

Credits

15.0

Estimated hours

150.0

To enable students to apply appropriate staff conduct and organisation wide compliance with

legislative and relevant codes of practice in both travel and tourism workplaces.

Learning outcomes

Apply appropriate staff conduct

Apply knowledge of terms and conditions of the sale

Explain the value and benefits of using preferred suppliers

Explain employee and consumer legislative requirements.

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