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A-Z study guide

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Estimated hours


This course will consist of theory reinforced with practical demonstrations and supervised practice in a classroom and workshop environment.

Learning outcomes

  • Work safely in an automotive workshop using equipment relevant to automotive servicing tasks
  • Follow work place requirements and instructions
  • Demonstrate knowledge of warranties and guarantees that apply to the motor or related industries
  • Demonstrate knowledge of estimate and quotation procedures in the motor and related industries
  • Estimate or quote the cost of a repair or service in the motor and related industries
  • Inspect and identify vehicle damage
  • Participate in a team to achieve specified quality improvement objectives
  • Repair a severely damaged motor vehicle steel panel