You can be a Manager!
Become a leader that motivates and inspires a team.
Managing a team is all about having the confidence and the techniques to lead effectively. This qualification will give you the self-assurance to be a great leader. It will give you the systems and tools to lead in a capable and confident manner and the motivation to take your career in management to the next level.
Who is this for?
Are you looking for a change in career direction? Are ready to step up to more of a leadership role? Or have you recently been made a supervisor, team leader or manager? Then this qualification could be for you!
To complete the New Zealand Certificate in Business (First Line Management) (Level 4) you are required to complete the following courses:
You can download the program of study brochure . If an individual course is of interest – it is possible to complete a course and not a full qualification. To find out the best study pathway for you, speak with one of our enrolment coordinators today – call 0800 328 269 or complete the form at the bottom of this page.
Benefits to you
You will become an effective leader
An effective leader is someone who understands their own leadership style and the style of those around them. You will learn how to identify the ways you can improve and strengthen your leadership skills – leading to greater professional and personal development.
You will become a communicator
Communication is key – whether you are motivating your team, handling customers or expressing wants and needs to your senior managers. With a qualification in First Line Management you will learn the skills to liaise with stakeholders in a range of industries and sectors. This could include customers, clients, patients, suppliers, councils, unions or shareholders. Through our training you will acquire the skills to engage and communicate confidently and effectively.
Learn how to apply the latest leadership techniques to your workplace
A qualification in First Line Management will give you the skills you need to immediately make change in your work place. Our management techniques are easily applied to any role, in any sector. Lead from the front and be a change manager.
Learn critical conflict skills
As a manager you will have to deal with conflict at some point in your career. This might include liaison with staff or senior management or managing adverse situations that are out of your control. Through our specialised training you will learn successful techniques and strategies for managing difficult circumstances and handling conflict successfully.
Understand staff performance
If you have staff, you will be involved in performance reviews. Through this course of study you will learn about key performance indicators, the review process, training and development and identifying staff resources and abilities.
Motivate and inspire
Create a positive and productive work environment. A qualification in First Line Management will give you the skills to motivate your team for success.
Achieve your workplace objectives
Learn how to develop a plan which will help you allocate, manage and evaluate workflows and resources to achieve team and individual objectives.
How will I learn?
You can fit your study around your work, family and lifestyle – there is no need to be a full-time student while studying with TANZ eCampus. You can work and learn. All study is completely online – with supportive facilitators and advisors to help you along the way.
How long will it take?
This qualification is made up of four courses. Each course is delivered over 10 weeks. NZQA guidelines suggest up to 150 hours of total study time for a 15 credit course. So to complete one of the courses successfully in the 10 weeks you must be prepared to devote approximately 15 hours per week to your study. Depending on your previous academic online experience and course level this may vary to a certain degree.
If you want to study as a full-time student you can enrol on more than one course at a time, which will increase the amount of study required per week. Please speak to one of our advisors for more information on 0800 328 269 or refer to
Career and study pathways
Don’t limit yourself – career opportunities could open up as a result of completing a Certificate in First Line Management. These may include roles as team leader, supervisor, or manager of a small team.
If you catch the study bug, there are also a range of qualifications you can move up to on completion of this qualification. You can go on to study the New Zealand Diploma in Business Level 5 with courses in accounting, administration and technology, leadership and management, and project management. You could also take on the New Zealand Diploma in Business Level 6.
If you wish to undertake further study towards other business qualifications, view our business qualification , to find your next step.
Requirements: 40 credits NCEA Level 1, including 10 literacy credits and 10 numeracy credits or New Zealand Certificate in Business (Introduction to Team Leadership) (Level 3).
Even if you don’t have the necessary qualifications you may still be approved for entry if you can show you have the literacy and numeracy skills needed for tertiary study through other study, work and/or life experience. Please us for more information.
If English is not your first language you may be required to show that your English language skills meet IELTS 5.5 Academic (no lower than 5.0 in any subtest) or English Proficiency Outcomes Chart equivalent.
If you have no evidence of your English language skills and are a New Zealand citizen or permanent resident, us for an assessment.
Students with NCEA Level 3 University Entrance are not required to provide evidence of English Language Skills.
Student loans and allowances
Courses and qualifications through TANZ eCampus are eligible for student loan support on condition that the student and level of study meet certain criteria. Student loans are administered through Studylink. Visit for more information or phone TANZ eCampus on 0800 328 269 and we can point you in the right direction.
“The attraction to TANZ eCampus was the opportunity to further my study and learning in a way that was cost-effective and flexible. As I work full-time, I used my evenings and weekends to complete 20 hours a week of study and holidays to catch up.”
I just wanted to say that I am enjoying the course on First Line Management. It is well paced and I am learning some new things. I am working as a production manager currently so I more or less have an understanding of these things but it is good to view it in a different light so I can get an even better understanding. Everyone I have dealt with has been friendly and helpful so it’s making it easier to learn.
"I started study full time with TANZ eCampus to further upskill myself so that I can influence my children to be successful and to help me find opportunities to work in an environment where I will enjoy the work that I do and not just work to pay the bills. I can work at my own pace around my busy life as a working mum and wife. I’m able to study after the children have gone to bed, or sometimes if I have time during the day on my short work days.'
TANZ eCampus is offered by seven of New Zealand’s major tertiary providers including:
All qualifications will be awarded by one of these providers. Courses completed through TANZ eCampus are industry recognised and accepted by the New Zealand Qualifications Authority (NZQA). Graduates may attend the graduation ceremony of the relevant tertiary partner and will receive a parchment from the institute at which they enrolled.